HELP!!! File suddenly fails to open...

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frfry183
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Joined:Tue Sep 10, 2013 12:36 am
HELP!!! File suddenly fails to open...

Post by frfry183 » Tue Sep 10, 2013 12:45 am

I cannot open the file I was just working on. I get the following error:

File Read Error
Unable to open file. (java.lang.NullPointerException)


Is there any way to recover this file? All of the backup files (5) are blank. I fear I've just lost a lot of work because the program is not allowing the file to open.

Pyware 3DJ-Pro 7.1.4
2010 Macbook Pro (2.4 GHz/8GB)
OS X 10.7.5

greatcow95
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Re: HELP!!! File suddenly fails to open...

Post by greatcow95 » Tue Sep 10, 2013 10:00 pm

Make 10,000% sure you didn't install the Pyware-breaking Java update from Apple. Try installing from this link first:

http://support.apple.com/kb/DL1572

If it doesn't work afterward, we have a larger problem.
I enjoy charting military drills. Let me know if you need any assistance with one of them.

Visit G S Bailey Drill Designs

Visit my Youtube page also!

WGIperc
Posts:1
Joined:Fri Jan 17, 2014 6:10 pm

Re: HELP!!! File suddenly fails to open...

Post by WGIperc » Fri Jan 17, 2014 6:23 pm

Same issue here.
Unable to open file. (java.lang.NullPointerException)

All backups versions have the same result.
I reinstalled, but still no change.
The same thing then happened with a separate file.
Any way to find the null instance, correct and recover files?

Pyware3D v 7.2.1
Windows 7 64 bit

Pyware
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Re: HELP!!! File suddenly fails to open...

Post by Pyware » Sun Jan 19, 2014 4:36 pm

If you can email the file to me and I can take a look at it.

dustin @ pyware .com
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

drumeze
Posts:1
Joined:Sat Oct 01, 2016 7:38 am

Re: HELP!!! File suddenly fails to open...

Post by drumeze » Sat Oct 01, 2016 7:45 am

I am having this same exact problem.
What is the solution???


Windows 10
Pyware v8

Pyware
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Re: HELP!!! File suddenly fails to open...

Post by Pyware » Sun Oct 02, 2016 8:43 pm

Check the backup files first. The .1 will be the most current.
If none of those work please send me the file to dustin @ pyware.com
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

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