trouble printing coordinate sheets on HP 1210v

[kptrpt]

Hi all
Newbie here. I am using Pyware 3D basic, v. 5.0.8. In trying to print coordinate sheets, 1/4 size, if I print using fastdraft, it prints the correct size, but the print is hard to read. If I use normal or best printing, it prints way tiny in one corner of the paper. Sorry if a similar question has been asked and answered before, I tried finding any postings like this but couldn't find any. Thanks for any help!

Kevin

[trimpe]

Sounds more like a printer drive problem than something with PyWare. Are you using the most recent drivers from the HP site?

[Pyware]

After you press print/preview on the Print Coordinates screen then choose print setup and change the margins. I belive your right margin and bottom margin are set too large.

- Dustin
Pyware Customer Support

[kptrpt]

well, now I have worse problems. I don't think it was a margins problem, they were at .25 all around. I tried updating my printer driver too. Now when I go print/preview, it goes to setting up preview, and then it hangs. I've tried restarting, closing other programs, etc. I can't get to the print screen at all.

Kevin

[Pyware]

The next option you will need to do a a factory reset. Go to Application Options and choose the installation tab and click factory reset. Then you will need to reactivate. This should correct the issue.

[kptrpt]

the factory reset worked to get the hang problem fixed, but still no solution for the small printing. However, I hooked up another HP printer I had in the house, and it worked fine. Thanks for all your help!
Kevin