OS X Software Update

[markrivero]

I used Apples OS X update, and now I can't run Pyware! Anyone have a clue as to what may have happened? I have many drills to write and I really need to get them done. Any help would be so very appreciated!
Thanx
Mark

[PywareTechSupport]

What update did you download for Mac OS X and what version of 3D Java are you running. I will need to know this to better help.

[markrivero]

Sorry, in all my panic I forgot to add those little details! LOL I am using 3D 1.3.1 and I downloaded the latest Java update from Apple as well as about 5 security updates. I just used the 'Software Update' program included with OS x. I do hope you can help me with this. Thanx
Mark

[PywareTechSupport]

What version of OS X are you running? And what error do you recieve when you try to run the 3D Java?

[markrivero]

No error message. I click it on the dock, or double click the icon and it seems like it's going to start but nothing, I mean absolutely nothing, happeens..... Any clues?

[markrivero]

I am also running OS X 10.3.9 Does that help..... ?
Mark

[PywareTechSupport]

What update did you download from Apple? I would suggest reinstalling the program from the CD.

[markrivero]

I downloaded all the security updates. I tried to down grade Java but it didn't work. I tried to reinstall from cd.... The installer wont run either.... does the same nothing......

[PywareTechSupport]

Did you happen to download a new version of the Java running environment? The version 1.3.1 requires the version 1.3.1 of the Java running environment. You will need to see if that is installed on the OS. This can be found by going to Applications\Utilities\System Profiler. I believe it will be listed under plug-ins. You need to make sure that version 1.3.x is installed on the system. If it is not then version 1.3.1 will not work properly. The next version that would be compatible on Java 1.4.x would be version 2.1 or version 3.x. Both of these would be an upgrade for you.