3D Java not opening on OS 10.3.9

PywareTechSupport · Post by **PywareTechSupport** » Tue Jan 24, 2006 1:05 pm

Please reference the Sticky post in regards to the OS 10.3.9 issue.

Post Link http://pyware.com/phpBB2/viewtopic.php?t=87

Chas Myers · Post by **Chas Myers** » Tue Mar 21, 2006 8:57 pm

I had a problem with the latest upgrade to Quicktime 7.0.4 that came though system upgrades today. After I installed, my 3D Java wouldn't open. Instead I got an icon that looked like a red ball with a jet plane flying around it. After a lot of messing around, I reinstalled Quicktime 7.0.1 and everything works just fine. Anyone else have this problem? I assume don't do anymore system upgrades on Quicktime.

PywareTechSupport · Post by **PywareTechSupport** » Wed Mar 22, 2006 8:14 am

This problem will effect everyone using java based applications being run on OS 10.3.9. We will continue testing the updates that become available for Quicktime to test compatibility. We will notify our users via this forum when there is a change in the quicktime update that is compatible to Java Applications.

PywareTechSupport · Post by **PywareTechSupport** » Mon May 15, 2006 2:00 pm

Apple just recently released an update to Quicktime version 7.1. Do not update to this version of quicktime on OS 10.3.9. This will cause the same issue as reported in version 7.0.4. If you have installed this update you will need to reinstall version 7.0.1. There is currently not an Apple issued reinstaller. We are currently searching for alternative solutions while we wait on a Apple issued solution.

Solstice · Post by **Solstice** » Fri Jun 09, 2006 1:19 pm

Pyware Tech Support wrote:Apple just recently released an update to Quicktime version 7.1. Do not update to this version of quicktime on OS 10.3.9. This will cause the same issue as reported in version 7.0.4. If you have installed this update you will need to reinstall version 7.0.1. There is currently not an Apple issued reinstaller. We are currently searching for alternative solutions while we wait on a Apple issued solution.

Dustin,

Is this also an issue for MacOSX 10.4.6? I have one of the new Intel based MacBook Pros and I am going to purchase Java 3D shortly...

Thanks!

PywareTechSupport · Post by **PywareTechSupport** » Fri Jun 09, 2006 3:08 pm

This issue is only on OS 10.3.9. The version of quicktime does not affect the 3D Java software on OS 10.4.6 or Intel based Macs.

bevans · Post by **bevans** » Wed Jan 24, 2007 8:42 am

Dustin: Has this issue be solved. I was just wondering before I update my software for Quicktime. I run 10.3.9 on my office computer.

PywareTechSupport · Post by **PywareTechSupport** » Wed Jan 24, 2007 9:15 am

The issue with quicktime resides within the java running environment that is built within the Operating system and Quicktime its self. I have contacted Apple in regaurds to this, but their relpy only gave me two options.
1.) Update to OS 10.4 Tiger
2.) Install an older verison of quicktime.

These are the only options that have been provided to me by Apple.

What I am assuming is that they will not be addressing this issue since it is a Legacy OS now and does not function on the new machines. So they only options that we would have would be to either upgrade the OS or downgrade the quicktime.

I am sorry that I do not have a better answer for you.

bevans · Post by **bevans** » Wed Jan 24, 2007 10:07 pm

Thanks for the info.

Not what I wanted to hear but its what I expected

bevans · Post by **bevans** » Mon Jan 29, 2007 6:54 pm

Does this problem chaqnge with 4.1 update?

PywareTechSupport · Post by **PywareTechSupport** » Tue Jan 30, 2007 8:55 am

This issue is with the Java running environment and Quicktime and will be present in any version of Java 2.1.0 or greater.

Chas Myers · Post by **Chas Myers** » Mon Mar 19, 2007 9:09 am

After some repairs on my computer, they updated my Quicktime. I tried this link but Apple said it was an "outdated link." Any suggestions to get back to the old quicktime?

PywareTechSupport · Post by **PywareTechSupport** » Mon Mar 19, 2007 9:35 am

Please reference the Sticky post in regards to the OS 10.3.9 issue.

Post Link http://pyware.com/phpBB2/viewtopic.php?t=87

Pyware User Forums

3D Java not opening on OS 10.3.9

Quicktime for OS 10.3.9

Quick time update version 7.1

Re: Quick time update version 7.1