Audio file issue when continuing from existing drill

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Gabe
Posts:13
Joined:Mon Jun 04, 2012 10:13 pm
Audio file issue when continuing from existing drill

Post by Gabe » Mon Jun 04, 2012 10:26 pm

Each time I attempt to continue a new drill that starts from the last count of the first drill, the previous audio file transfers over to the new drill. I've gone to the Document Options pane and it shows there is no audio file linked. There is no way to remove the original audio. Manually selecting a new audio file via the document options appears to work, but when I attempt to sync it asks if I want to resynchronize and continues to play the wrong audio file. All audio files are Ogg Vorbis around 22mb in size.

Also
I don't know how to explain this other issue, so here's a vid! :)

http://youtu.be/1awO-nIbjRk



Any thoughts?

Pyware Ver. 6.0.9

Pyware
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Re: Audio file issue when continuing from existing drill

Post by Pyware » Tue Jun 05, 2012 9:20 am

Gabe

Go to the document options and click to add an audio file and choose cancel. This should prompt you to remove the existing audio file.

I will have the continue file option looked at to have the audio removed properly as well.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

Gabe
Posts:13
Joined:Mon Jun 04, 2012 10:13 pm

Re: Audio file issue when continuing from existing drill

Post by Gabe » Tue Jun 05, 2012 7:20 pm

Thanks for the reply!

Unfortunately this didn't work.

Initially clicking cancel did nothing as the file shows there is no audio file linked (even though there is, just not the right one). I manually selected the right file then went back and clicked "Choose File", clicked cancel and removed the audio, went back and reselected the right audio, asked if I wanted to resynchronize , clicked no, clicked on the audio button to start sync and it still played the wrong audio.

Pyware
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Posts:1155
Joined:Fri Aug 19, 2005 10:38 am
Location:Argyle, TX
Contact:

Re: Audio file issue when continuing from existing drill

Post by Pyware » Tue Jun 05, 2012 9:29 pm

Gabe

Could you email me the file so that I can take a look at it?

Dustin at pyware.com.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

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