Updated to 7.03 and now freezing upon launch

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ckreke
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Joined:Sun Jul 22, 2012 12:45 pm
Updated to 7.03 and now freezing upon launch

Post by ckreke » Sun Jul 22, 2012 12:51 pm

I upgraded to version 7.03 of 3D Pro this morning and now the program launches, appears to try to launch the Real View window (white rectangle appears after initial splash screen and messages pop up), the Real View window flashes black, goes to white, and then everything freezes and won't progress any further. I'm running Windows 7 on a Dell StudioXPS 8100 with a NVIDIA GeForce GTS 240 graphics card. If there's any quick solution I would greatly appreciate it - need to write this afternoon!

Chris

ckreke
Posts:3
Joined:Sun Jul 22, 2012 12:45 pm

Re: Updated to 7.03 and now freezing upon launch

Post by ckreke » Sun Jul 22, 2012 1:12 pm

Quick update for anyone that shows up here with similar problems... Just updated the driver on my graphics card and that allowed me to get past the freeze and turn off the Real View so that I can get going again

Pyware
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Re: Updated to 7.03 and now freezing upon launch

Post by Pyware » Sun Jul 22, 2012 1:13 pm

Chris

Go to the Nvidia Driver Site and choose the auto detect and download the most current driver.
http://www.geforce.com/drivers

This should correct the issue.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

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