3D 7 not responding on Vista

Report problems you have been having while using the 3D Java program.

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Psenicka
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3D 7 not responding on Vista

Post by Psenicka » Fri Jan 11, 2013 11:23 am

When I open a new file and select a drawing tool I can place performers. When I click accept the icon nothing happens. I also can not open the side window to add sets.

Pyware
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Re: 3D 7 not responding on Vista

Post by Pyware » Mon Jan 14, 2013 9:25 am

Are you running 32 or 64 bit?

Does the program not respond when you open it or is this after some time of use?
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

Psenicka
Posts:13
Joined:Tue Jul 06, 2010 9:25 pm

Re: 3D 7 not responding on Vista

Post by Psenicka » Mon Jan 14, 2013 9:48 am

32 bit.

I can open any icon to do work, I can not click "accept". The problem starts as soon as I open/start a file.

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Re: 3D 7 not responding on Vista

Post by Pyware » Tue Jan 15, 2013 4:13 pm

It would be best if I could connect to the machine and help troubleshoot your issue. Could you email me a time and a contact phone number so that we can troubleshoot your computer?
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

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