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Pyware 7.1.7 Freezes

Posted: Fri Oct 11, 2013 8:23 pm
by nitrox32
Hi I'm new to Pyware. I'm running windows 8 and pyware 7.1.7 keeps freezing randomly. This is very frustrating. Can someone help.

Thanks,

Aric

Intel I7 2.6 ghz, 12 gigs ram, nvidia 450 gts, Windows 8 pro, all device drivers are updated.

Re: Pyware 7.1.7 Freezes

Posted: Sun Oct 13, 2013 12:40 pm
by Pyware
Aric

What is happening when the software freezes?

Re: Pyware 7.1.7 Freezes

Posted: Mon Oct 14, 2013 9:37 pm
by nitrox32
It stops responding. I have to go to the task manager in Windows to shut it down. I thought it might have been my GPU (it was an nvidia 450gts) so I upgraded to an nvidia 650 gtx. It went longer without freezing but it still eventually froze. I just opened pyware and now it says that my graphics card isn't compatible with realview.

Aric

Re: Pyware 7.1.7 Freezes

Posted: Tue Oct 15, 2013 9:24 am
by Pyware
Aric

Could you please email me or PM a phone number so that we can investigate this issue further?

Are you running 32 bit or 64 bit?