Trouble downloading Basic Edition Version 9

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ubaldoma87
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Trouble downloading Basic Edition Version 9

Post by ubaldoma87 » Sat Feb 18, 2017 10:12 am

I've been having trouble downloading Basic Edition Version 9 Pyware3D onto my Windows PC. I clicked on the Pyware 3D installer appropriate for my operating system type, then "Installanywhere is preparing to install ..." appears and loads to 100% and then nothing happens. No screens appear prompting me to complete the installation. I have tried the 32 bit AND the 64 bit for windows. I'm on a brand new Windows PC that exceeds the recommended system requirements. Please help!

greatcow95
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Re: Trouble downloading Basic Edition Version 9

Post by greatcow95 » Sat Feb 18, 2017 3:04 pm

Maybe it's looking for the Java directory? Since it's brand new, said directory probably isn't there. Go to https://java.com/en/ to download the current Java.
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ubaldoma87
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Re: Trouble downloading Basic Edition Version 9

Post by ubaldoma87 » Sat Feb 18, 2017 3:09 pm

I already downloaded the java directory. Reset my computer several times. Uninstalled Java, then re - installed it, then reset. Still does not work :(

Pyware
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Re: Trouble downloading Basic Edition Version 9

Post by Pyware » Sat Feb 18, 2017 8:09 pm

Do you have an Nvidia graphics card?
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ubaldoma87
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Re: Trouble downloading Basic Edition Version 9

Post by ubaldoma87 » Sat Feb 18, 2017 11:52 pm

Yes i do

Pyware
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Re: Trouble downloading Basic Edition Version 9

Post by Pyware » Sun Feb 19, 2017 5:33 am

Go to Nvidias website and download and install the driver from December,2016. This will resolve the issue.
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ubaldoma87
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Re: Trouble downloading Basic Edition Version 9

Post by ubaldoma87 » Sun Feb 19, 2017 10:44 pm

It works now!!! Thank you so much!!!!!!

Ch3ster
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Re: Trouble downloading Basic Edition Version 9

Post by Ch3ster » Wed Apr 05, 2017 1:44 am

ubaldomda87 wrote:It works now!!! Thank you so much!!!!!!
Yay I finally got it downloaded and working. Thanks.
Last edited by Ch3ster on Sun Feb 09, 2020 12:59 pm, edited 1 time in total.

lgTN92
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Re: Trouble downloading Basic Edition Version 9

Post by lgTN92 » Tue Dec 26, 2017 5:17 pm

My Windows 10 system is installing up to 100% and stopping at the pyview.ttf install. I downloaded the most recent Java and got the same result. I have a Dell Inspiron with intel hd graphics 620.
I was able to end the install process and open the application and activate, but I assume the install was not complete.
Can I get some advice?

Gary McCarty
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Re: Trouble downloading Basic Edition Version 9

Post by Gary McCarty » Thu Dec 28, 2017 8:44 am

I have had the same trouble with various upgrades. The program starts and runs just fine; I've never had a problem. I think it's just some inconsequential bug. Once, I tried deleting that font file and re-installing the program. That worked.

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Re: Trouble downloading Basic Edition Version 9

Post by Pyware » Thu Dec 28, 2017 9:35 pm

Depending on the OS settings the last step of installation which is the font may not complete properly. The full version of the software is actually installed properly.

Typically if you restart the computer and then right click on the installer and then choose to run as administrator, the installation will complete properly.

You can also manually install the fonts by locating them C:\Program Files\Pyware 3D v9\lib\factory\forAppDataLib\fonts, this contains the fonts PyJava2.ttf and PyView.ttf. Install those to the Start Menu> Fonts folder.
Thank you
Dustin Merrell
Pyware Technical Support
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Arynews
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Re: Trouble downloading Basic Edition Version 9

Post by Arynews » Mon Apr 02, 2018 5:20 am

Yay I finally got it downloaded and pakistan election 2018 working. Thanks.

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