If I bring up any screen other than the field (open, save, options, etc) there is a visual error that makes the content almost unreadable.
This is a video of the problem:
https://www.dropbox.com/s/2iyozf3kmtq3p ... M.mov?dl=0
This happens on my PC with windows 10 professional and also on my Max pro with Sierra. This was happening with Pyware 7, so I upgraded to 9 (which didn't help).
Sorry if this is a common problem. Let me know if you have a fix.
Visual Error on all Popup Menus
Moderator:PywareTechSupport
Re: Visual Error on all Popup Menus
Is that happening on both Windows and Mac?
I have only seen this happen on Windows before.
The solution for windows is to check your system tray in the lower right and check for a 3rd party audio software and turn it off. This is typically what is causing the problem.
I have only seen this happen on Windows before.
The solution for windows is to check your system tray in the lower right and check for a 3rd party audio software and turn it off. This is typically what is causing the problem.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
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- Posts:2
- Joined:Wed Jul 19, 2017 1:01 pm
Re: Visual Error on all Popup Menus
I hadn't check my Mac since last season and it appears to be working so I can just use that to write now.
The only audio software running is the software that accompanies my motherboard's audio hardware. "Realtek HD Audio Manager" . Disabling it does seem to fix the Pyware but it disables all audio.
Shouldn't be too tough to work around. Thank you for your help!
The only audio software running is the software that accompanies my motherboard's audio hardware. "Realtek HD Audio Manager" . Disabling it does seem to fix the Pyware but it disables all audio.
Shouldn't be too tough to work around. Thank you for your help!