Visuals Gone/Deleted After A Previous Change

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MichaelA
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Joined:Mon Jul 24, 2017 2:28 pm
Visuals Gone/Deleted After A Previous Change

Post by MichaelA » Mon Jul 24, 2017 2:35 pm

Hi Everyone!

I needs some help. I have been working with Pyware for many years now and have always encountered this problem since using the visual editor.
When I put in visuals for the performers it works just fine. However, if I go back and make a change to the visuals on previous sets/counts it deletes all visuals after that change to the end. You can imagine how frustrating that can be when you have to redo the entire song of visuals because you wanted to change it at the beginning. This happens even if I have selected just the counts I wanted to change and my start/end points are in the right place.

Any advice would be fantastic!

Thanks!
Michael

Pyware
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Re: Visuals Gone/Deleted After A Previous Change

Post by Pyware » Tue Jul 25, 2017 3:52 pm

Michael

What version are you running?
Do you have steps that you can repeat this issue? This will help me to troubleshoot the problem and look for a solution.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

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