Program locks after loading screen

Report problems you have been having while using the 3D Java program.

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jlight39
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Joined:Wed Jun 18, 2014 2:39 pm
Program locks after loading screen

Post by jlight39 » Thu Aug 03, 2017 3:55 pm

I am currently running Version 7 and my school just purchased new Lenovo ThinkPad's for the entire faculty. I was finally able to get the program to install via compatibility mode and run doing the same thing as the Thinkpad runs Windows 10. The program will load until the realview window is supposed to load and it locks up. The laptop is using a Intel HD Graphics 520 card. It will not load the beginning grid or anything once the realview window starts to try and open.

Any help you can give would be appreciated.

Pyware
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Re: Program locks after loading screen

Post by Pyware » Thu Aug 03, 2017 4:16 pm

Could you please download and install the version 7.2.4 from our webpage http://www.pyware.com/legacy.

This should remedy your issue.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536

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