Windows Vista only shows my iPAS CD 2 as an Audio CD

Report problems you have been experienceing with the iPAS software

Moderator:PywareTechSupport

Post Reply
ddrover
Posts:1
Joined:Thu Oct 02, 2008 9:35 pm
Windows Vista only shows my iPAS CD 2 as an Audio CD

Post by ddrover » Thu Oct 02, 2008 9:53 pm

In windows Vista service pack 1, I cannot see the installer on the CD thus I can't even start installation. Vista sees the CD as a music CD and displays no other files for installation.

Pyware
Site Admin
Posts:1155
Joined:Fri Aug 19, 2005 10:38 am
Location:Argyle, TX
Contact:

Re: Instructions on installing iPAS on Windows Vista

Post by Pyware » Fri Oct 03, 2008 9:48 am

Please find reference the Frequently asked question.

Q: When trying to install on Windows, why do I only see the CD as an Audio CD?

A: This normally happens when your CD ROM drive is unable to correctly read the dual format CD. Please follow the steps below to confirm this problem.

1. Go to the Start Menu.
2. Choose Run.
3. Type D:\Windows\install.exe (D:\ indicates the letter of the CD Rom drive that the CD is in.)
4. Click OK.
5. If this does not work, please email ipassupport@pyware.com with the name of the method book you are using and your shipping address.

This is found on http://www.pyware.com/ipas in the FAQ section.

Post Reply