Error message coming up now
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I am using Mac OS 10.8.5 (Mac mini i5 with Radeon card) and Pyware 7.1.6. I am using the correct Java version also as described in this link http://support.apple.com/kb/DL1572
I installed 10.8.5 using the App Store update and using the Combo Updater downloaded from Apple. Both times, this same error is coming up.
I installed 10.8.5 using the App Store update and using the Combo Updater downloaded from Apple. Both times, this same error is coming up.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Re: Error message coming up now
Can you reinstall the software from the updates page http://www.pyware.com/updates.html?
The version 7.1.7 will correct this.
The version 7.1.7 will correct this.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
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- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
Downloaded twice.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Re: Error message coming up now
Try again now and see if you get the same message.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
-
- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
Now it unpacked. Will let you know if it works in a second.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
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- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
First run
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
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- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
Second run after hitting no (because the graphics card should be strong enough to carry this).
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Re: Error message coming up now
What are the specs of your machine?
Processor?
Ram?
Graphics Card?
Processor?
Ram?
Graphics Card?
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
-
- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
Had to black out the serial number. It should be the test model mini you use, since I bought it based on the fact that you have it over there as your test Mac.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Re: Error message coming up now
Does this happen when you open a drill or just when you launch the program?
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
-
- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
This is happening upon launch.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
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- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
It asked me to turn off critters in Real View again. I hit yes and got this.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Re: Error message coming up now
I emailed a link to you so that I can take a look at the issue directly.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
-
- Posts:240
- Joined:Sat Apr 22, 2006 3:48 pm
- Location:Parkersburg, WV
- Contact:
Re: Error message coming up now
UPDATE!!!
After getting with the great, wonderful, awesome, and any other good adjective you can think of Dustin, we found the problem. For some odd reason (and I'm still not 100% sure how this happened), Pyware was set to open in 32-bit mode, which sent everything into berserk mode. How to fix it:
Right click on your 3D icon in the Dock and have it revealed in the Finder.
Hit Command-I
Uncheck "Open in 32-bit mode" if it is checked.
After getting with the great, wonderful, awesome, and any other good adjective you can think of Dustin, we found the problem. For some odd reason (and I'm still not 100% sure how this happened), Pyware was set to open in 32-bit mode, which sent everything into berserk mode. How to fix it:
Right click on your 3D icon in the Dock and have it revealed in the Finder.
Hit Command-I
Uncheck "Open in 32-bit mode" if it is checked.
I enjoy charting military drills. Let me know if you need any assistance with one of them.
Visit G S Bailey Drill Designs
Visit my Youtube page also!
Visit G S Bailey Drill Designs
Visit my Youtube page also!