Trouble with animation due to audio player
Moderator:PywareTechSupport
I tried to sync an audio file with a drill and got the message "The audio player not ready. Wait a few seconds and try again" I tried again, read this forum, changed the file to a 192kbps ... still nothing. But the thing that concerns me most is AFTER I cleared the audio file from the document options, animation would not work. I still get "The audio player not ready. Wait a few seconds and try again" .... so now I can't animate anything I write. I can deal with the lack of audio, but not the animation.
What do I do?
What do I do?
Re: Trouble with animation due to audio player
Please convert your audio file to a wav file and then attach it to your drill. This should remove the issue of the Audio Player not ready. Also if you deselect the speaker button you should be able to animate the drill without music. Please let me know if you have any other questions.
Re: Trouble with animation due to audio player
I, too, have the same issues. Clicked the audio/speaker button (to turn off) and still no animation. Has this been resolved?
Re: Trouble with animation due to audio player
Please download and install the most current update for your version.
Version 4.3 www.pyware.com/updates.html
Version 5.1 www.pyware.com/updates.html
Version 4.3 www.pyware.com/updates.html
Version 5.1 www.pyware.com/updates.html
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
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- Posts:1
- Joined:Sun Jul 19, 2015 3:16 pm
Re: Trouble with animation due to audio player
I installed the update for version 5 and am still having the issue... I'm using OS 10.9.5
I can't get the drill to animate at all (with or without the audio track....) I'm still getting the "The audio player is not ready" message.
I can't get the drill to animate at all (with or without the audio track....) I'm still getting the "The audio player is not ready" message.
Re: Trouble with animation due to audio player
There is an issue with the audio file. If you can email the drill file to me and I would be happy to take a look at it.
Dustin at Pyware.com
Dustin at Pyware.com
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536
Re: Trouble with animation due to audio player
I am having this same issue. Using 3D8 - went to sync a .wav file and nothing happened. Went to play and no animation only "audio player not ready..." box came up. Clicked off speaker and still no play only same message. !?!?!?!?!
Re: Trouble with animation due to audio player
What did you use to convert the audio file?
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
Dustin Merrell
Pyware Technical Support
940-240-8536