What version are you running?
Can you make sure that you are on the current minor release of you license, www.pyware.com/updates.
Search found 1115 matches
- Sat Jun 30, 2018 3:18 pm
- Forum: Problems & Troubleshooting
- Topic: Will not save charts or print preview
- Replies: 1
- Views: 10303
- Tue Apr 03, 2018 3:33 pm
- Forum: 3D User Questions
- Topic: Spllt / Dual Screen
- Replies: 1
- Views: 11152
Re: Spllt / Dual Screen
Go to Apple Menu> System Preferences> Mission Control.
Uncheck Displays have separate spaces.
Go to Apple> Log out.
Login back in and then open 3D.
You will be able to move the application to the second screen.
Uncheck Displays have separate spaces.
Go to Apple> Log out.
Login back in and then open 3D.
You will be able to move the application to the second screen.
- Wed Mar 28, 2018 9:35 am
- Forum: Problems & Troubleshooting
- Topic: Real View isn't loading.
- Replies: 3
- Views: 11900
Re: Real View isn't loading.
To find a hidden window you can go to File> Application Options> Display> Reset Window Locations.
- Wed Mar 21, 2018 11:05 am
- Forum: Tips and Tricks
- Topic: Increase the Transition Time for only some group
- Replies: 2
- Views: 13322
Re: Increase the Transition Time for only some group
How many counts is their current transition?
- Mon Jan 29, 2018 9:42 am
- Forum: General Discussion
- Topic: Computer deauthorizes frequently
- Replies: 1
- Views: 24727
Re: Computer deauthorizes frequently
It sounds as if your computer OS has changed and the authorization is attempting to verify your account.
Please contact us at https://www.pyware.com/support/ with your serial number and we can assist you in removing the old authorization and activating the new one properly.
Please contact us at https://www.pyware.com/support/ with your serial number and we can assist you in removing the old authorization and activating the new one properly.
- Thu Dec 28, 2017 9:35 pm
- Forum: Problems & Troubleshooting
- Topic: Trouble downloading Basic Edition Version 9
- Replies: 11
- Views: 42592
Re: Trouble downloading Basic Edition Version 9
Depending on the OS settings the last step of installation which is the font may not complete properly. The full version of the software is actually installed properly. Typically if you restart the computer and then right click on the installer and then choose to run as administrator, the installati...
- Mon Nov 27, 2017 12:59 pm
- Forum: Problems & Troubleshooting
- Topic: import cast list
- Replies: 1
- Views: 10731
Re: import cast list
Did you create this as a continuation file or are they two individual files that you are trying to mimic and import the cast to?
If they are 2 non continuation files you will need to choose the option for matching set in order for it to pull the information in properly.
If they are 2 non continuation files you will need to choose the option for matching set in order for it to pull the information in properly.
- Wed Sep 27, 2017 2:33 pm
- Forum: Problems & Troubleshooting
- Topic: Intel Graphics won't load after update.
- Replies: 4
- Views: 14000
Re: Intel Graphics won't load after update.
The specs for that computer are below the minimum requirements for the software to run the Real View. Likely the integrated graphics driver was updated by during the Windows 10 update.
If you disable the Real View and run the Classic perspective, I believe it should run better for you.
If you disable the Real View and run the Classic perspective, I believe it should run better for you.
- Wed Sep 27, 2017 11:48 am
- Forum: Problems & Troubleshooting
- Topic: Intel Graphics won't load after update.
- Replies: 4
- Views: 14000
Re: Intel Graphics won't load after update.
What version of 3D are you running?
What are the specs of your computer?
What are the specs of your computer?
- Tue Sep 19, 2017 4:14 pm
- Forum: Problems & Troubleshooting
- Topic: Printing QR Codes
- Replies: 1
- Views: 10917
Re: Printing QR Codes
It sounds like one of two things.
1) You did not upload a 3da file.
2) Your link that you copied is not publicly visible.
You can email the link to dustin at pyware.com and I can check it for you.
1) You did not upload a 3da file.
2) Your link that you copied is not publicly visible.
You can email the link to dustin at pyware.com and I can check it for you.
- Tue Sep 19, 2017 9:53 am
- Forum: 3D User Questions
- Topic: Custom Fabric Hat in Animation?
- Replies: 7
- Views: 19035
- Mon Sep 18, 2017 9:00 am
- Forum: Problems & Troubleshooting
- Topic: Pyware 3d v9 Crashing on Startup
- Replies: 3
- Views: 17172
Re: Pyware 3d v9 Crashing on Startup
I believe we spoke on Saturday. Let us know if there is anything else we can help with.
- Thu Sep 14, 2017 9:30 am
- Forum: Problems & Troubleshooting
- Topic: Pyware 3d v9 Crashing on Startup
- Replies: 3
- Views: 17172
Re: Pyware 3d v9 Crashing on Startup
It sounds as if the Real View is crashing when attempting to start.
If you can contact us at 940-240-8536 we can walk you through some steps to resolve this issue.
It should take about 10 minutes.
If you can contact us at 940-240-8536 we can walk you through some steps to resolve this issue.
It should take about 10 minutes.
- Fri Sep 08, 2017 10:33 am
- Forum: Problems & Troubleshooting
- Topic: Pyware/ Windows 10 recent problem
- Replies: 1
- Views: 11076
Re: Pyware/ Windows 10 recent problem
Josh
Please go to the start menu> type control panel.
Then select devices and printers.
Then right click on one of your printers and choose set as default.
Then start 3D v8.
The creators update selected the default printer. This should get you running.
Please go to the start menu> type control panel.
Then select devices and printers.
Then right click on one of your printers and choose set as default.
Then start 3D v8.
The creators update selected the default printer. This should get you running.
- Thu Aug 31, 2017 1:52 pm
- Forum: Problems & Troubleshooting
- Topic: Expanding the number of sets that will fit on a coordinate sheet page
- Replies: 3
- Views: 13124
Re: Expanding the number of sets that will fit on a coordinate sheet page
Could you please download version 9.1.3 from http://www.pyware.com/legacy/
See if that will help. I am able to print 42 sets on a single page.
See if that will help. I am able to print 42 sets on a single page.
- Wed Aug 30, 2017 10:09 am
- Forum: Problems & Troubleshooting
- Topic: Expanding the number of sets that will fit on a coordinate sheet page
- Replies: 3
- Views: 13124
Re: Expanding the number of sets that will fit on a coordinate sheet page
What version are you using?
How many sets are printing on a page?
How many sheets are on a page?
How many sets are printing on a page?
How many sheets are on a page?
- Sat Aug 05, 2017 9:35 pm
- Forum: Problems & Troubleshooting
- Topic: Activate Traditional Plugin
- Replies: 2
- Views: 13819
Re: Activate Traditional Plugin
It sounds like you purchased from a distributor. Could you email me both serial numbers and we can get them registered and activated for you.
dustin at pyware.com
dustin at pyware.com
- Thu Aug 03, 2017 4:16 pm
- Forum: Problems & Troubleshooting
- Topic: Program locks after loading screen
- Replies: 1
- Views: 10736
Re: Program locks after loading screen
Could you please download and install the version 7.2.4 from our webpage http://www.pyware.com/legacy.
This should remedy your issue.
This should remedy your issue.
- Wed Aug 02, 2017 9:25 am
- Forum: 3D User Questions
- Topic: Am I missing tools?
- Replies: 2
- Views: 14082
Re: Am I missing tools?
In version 9, when the Real View is on, the pace and facing information is adjusted in the Visuals Editor (Red Flag). Visuals Editor - http://www.pyware.com/guide/3d/9.0/en/topic/visuals-editor . The Sequential Push, Traditional Tool, Gate Tool, and Counter-March Tool are part of the Traditional Too...
- Sun Jul 30, 2017 10:20 am
- Forum: Problems & Troubleshooting
- Topic: Audio Sync (V7)
- Replies: 2
- Views: 13278
Re: Audio Sync (V7)
Could you email the audio to dustin at pyware .com, I can convert the audio for you.
- Tue Jul 25, 2017 3:52 pm
- Forum: Problems & Troubleshooting
- Topic: Visuals Gone/Deleted After A Previous Change
- Replies: 1
- Views: 10774
Re: Visuals Gone/Deleted After A Previous Change
Michael
What version are you running?
Do you have steps that you can repeat this issue? This will help me to troubleshoot the problem and look for a solution.
What version are you running?
Do you have steps that you can repeat this issue? This will help me to troubleshoot the problem and look for a solution.
- Tue Jul 25, 2017 3:51 pm
- Forum: 3D User Questions
- Topic: Best way to implement ripple type drill moves and scatters?
- Replies: 1
- Views: 11904
Re: Best way to implement ripple type drill moves and scatters?
You can create the transition for the guard that is 24 counts independently from the winds. Basically you would design the winds maneuver and then you can apply the stagger tool to it. Here is an example of the Stagger tool. https://www.youtube.com/watch?v=wkadPFpMoKU Then you could design the guard...
- Wed Jul 19, 2017 3:25 pm
- Forum: Problems & Troubleshooting
- Topic: Visual Error on all Popup Menus
- Replies: 2
- Views: 11820
Re: Visual Error on all Popup Menus
Is that happening on both Windows and Mac?
I have only seen this happen on Windows before.
The solution for windows is to check your system tray in the lower right and check for a 3rd party audio software and turn it off. This is typically what is causing the problem.
I have only seen this happen on Windows before.
The solution for windows is to check your system tray in the lower right and check for a 3rd party audio software and turn it off. This is typically what is causing the problem.
- Wed Jul 19, 2017 9:28 am
- Forum: Problems & Troubleshooting
- Topic: Installation on Fresh copy of Win10
- Replies: 3
- Views: 12873
Re: Installation on Fresh copy of Win10
Could you contact us at 940-240-8536. We can discuss what exactly is happening and help you get installed.
- Tue Jul 18, 2017 9:09 am
- Forum: Problems & Troubleshooting
- Topic: Installation on Fresh copy of Win10
- Replies: 3
- Views: 12873
Re: Installation on Fresh copy of Win10
What version are you attempting to install on your computer?