Report problems you have been having while using the 3D Java program.
Moderator:PywareTechSupport
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BKthePerson - Posts:2
- Joined:Mon Nov 12, 2012 7:37 am
Windows 8 Install Errors
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by BKthePerson » Tue Dec 04, 2012 7:40 am
I am trying to get Pyware 7 to install onto a Windows 8 machine. I am being wet with a Java error after Install Anywhere runs.
The Error message is as follows
This Application has Unexpectedly Quit wrote:
Invocation of this Java Application has caused an invocation target exception. This application will now exit.(LAX)
The Details read
Code: Select all
ZeroGu3: Windows DLL failed to load
at ZeroGa2.b(DashoA10*..)
at ZeroGa2.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)
Any and all insight is appreciated
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Pyware - Site Admin
- Posts:1155
- Joined:Fri Aug 19, 2005 10:38 am
- Location:Argyle, TX
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Contact:
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by Pyware » Tue Dec 04, 2012 9:29 am
We have a preliminary installer for installing natively on Windows 8. I will email you download instructions.
Please confirm that this installer works for you.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
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BKthePerson - Posts:2
- Joined:Mon Nov 12, 2012 7:37 am
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by BKthePerson » Tue Dec 04, 2012 12:35 pm
Thank you for the timely responses and help.
Everything is in order.
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KD4MGE - Posts:4
- Joined:Sun Sep 11, 2011 9:56 am
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by KD4MGE » Sat Dec 08, 2012 1:04 pm
I was having the same issue with Win8 64, then I changed the compatibility to Win7 and that specific Java error ceased, but now when I double-click on the installation, after the extractor the little Pyware marching dude shows up with a progress bar at the bottom then the installation stops. Nothing else happens after that.
I notice on the Task Manager that the "Java Platform Binary" opens then closes during the same time as the Pyware marching dude sticks around (Is there a specific name for him, like Guido or something? If not, I say let's call him Hutter).
Anybody else having the same problems getting Pyware installed on Windows 8?
Thanks for any replies y'all have!
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Pyware - Site Admin
- Posts:1155
- Joined:Fri Aug 19, 2005 10:38 am
- Location:Argyle, TX
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Contact:
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by Pyware » Sat Dec 08, 2012 10:34 pm
Please download a new installer from
http://www.pyware.com/updates.html.
Version 7 is currently the only version compatible natively with Windows 8.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
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KD4MGE - Posts:4
- Joined:Sun Sep 11, 2011 9:56 am
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by KD4MGE » Mon Dec 10, 2012 2:28 pm
Thanks, Dustin!
I figured out the real problem - I had not yet installed the 64-bit Java platform yet. Had 32-bit already (for Firefox).
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clt1msj - Posts:1
- Joined:Sun Jan 06, 2013 10:33 am
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by clt1msj » Sun Jan 06, 2013 11:00 am
I am having the same issues as the first post. The installer will not work either. Please advise...
Error message with installer:
Installer UI Mode Error
Installer User Interface Mode Not Supported
The installer cannot run in this UI Mode. To specify the interface mode, use the -i command-line option, follow by the UI Mode identifier. The valid UI modes identifiers are GUI, Console, and Silent.
Error Message when trying to install the software:
ZeroGu3: Windows DLL failed to load
at ZeroGa2.b(DashoA10*..)
at ZeroGa2.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
I'm running windows 8 - 64 bit.
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Pyware - Site Admin
- Posts:1155
- Joined:Fri Aug 19, 2005 10:38 am
- Location:Argyle, TX
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Contact:
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by Pyware » Tue Jan 08, 2013 4:21 pm
Please download the installer from our updates page at
http://www.pyware.com/updates.html#seven, this installer is compatible with Windows 8.
Please let us know if you have any issues.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
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Gray3 - Posts:3
- Joined:Sat Dec 13, 2008 12:35 am
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by Gray3 » Wed Mar 13, 2013 5:59 pm
Evening:
I have been having a time of it getting Pyware to install on a new computer. Actually, the new cpu was re-furbished but "new" to me.
Anyway, I have also recently upgraded to Windows 8, which I am not yet a big fan of. I think it would be great if I had a touch screen. I don't. That is the issue. At this point, I will not yet need to upgrade to the new version 7 of Pyware but I will in the future. Am I better off reverting back to Windows 7? Will version 4.1.2 (which most likely has a free upgrade) still run on Windows 7? I have read through the previous posts requesting that a new installer be downloaded. Is this a possible solution?
Once I figure out which version of Windows is the least "buggy", I can figure out how to re-install the Pyware software (without losing the drill files I already have) and move on like nothing happened.
Take care -
Wayland
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Pyware - Site Admin
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- Joined:Fri Aug 19, 2005 10:38 am
- Location:Argyle, TX
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Contact:
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by Pyware » Wed Mar 13, 2013 10:13 pm
The best option would be to roll back to Windows 7 and download the version 4.3.8 from our updates page.
http://www.pyware.com/updates.htmlThank you
Dustin Merrell
Pyware Technical Support
940-240-8536
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Momcilovich - Posts:1
- Joined:Wed Aug 20, 2014 7:07 am
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by Momcilovich » Wed Aug 20, 2014 7:12 am
I have v.6 and am having the same error message while attempting to install on Windows 8.1. Any way around this? Thank you!
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Pyware - Site Admin
- Posts:1155
- Joined:Fri Aug 19, 2005 10:38 am
- Location:Argyle, TX
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Contact:
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by Pyware » Wed Aug 20, 2014 9:54 am
For version 6, I would suggest downloading the current installer from
http://www.pyware.com/updates.html#six. Save the file to your computer, then right click on the installer and choose troubleshoot compatibility. Then choose to try the recommended settings.
Thank you
Dustin Merrell
Pyware Technical Support
940-240-8536
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mark - Site Admin
- Posts:59
- Joined:Thu Oct 02, 2008 3:44 pm
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by mark » Wed Aug 20, 2014 10:24 am
Momcilovich wrote:I have v.6 and am having the same error message while attempting to install on Windows 8.1. Any way around this? Thank you!
Try right-clicking on the installer and choose "troubleshoot and compatibility", then let Windows install using their recommended settings. I can't guarantee v6 will run properly on Windows 8, but using this method to install would be your best bet.
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revelation - Posts:1
- Joined:Sat May 02, 2015 12:39 pm
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by revelation » Sat May 02, 2015 12:43 pm
I have this same problem and cannot get the software fully installed.
Any help would be appreciated.